Introduction to routing and directions

Routing is the process of finding routes and directions and performing advanced analyses on street networks. The routing service can solve complex network problems such as creating an optimized route to visit many destinations, finding the closest facility, identifying a service area around a location, or servicing a set of orders with a fleet of vehicles. It can also create a travel cost matrix and find the best place to locate a new facility. To learn how to use the service, go to topics below.

Turn-by-turn directions and a route displayed for two or more locations using a widget and the routing service


Simple routing

Learn how to find walking, driving, and trucking routes and directions.

Optimized routing

Learn how to find the most efficent route between an origin and multiple locations.

Fleet routing

Learn how to route delivery vehicles to multiple locations.

Closest facility routing

Learn how to find a route and directions to the closest facility.

Service areas

Learn how to find areas that can be reached within a given time or distance.

Travel cost matrix

Learn how to create a time or distance chart for multiple origins and destinations.

Location allocation

Learn how to find the best location for a facility, supply center, or store.



Routing service

Get turn-by-turn directions and solve advanced routing problems.

API support

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  • 1. Access with geoprocessing task.
  • 2. Access via ArcGIS REST JS.


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